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  • Our Programs
    • Digital Marketing
    • Strategic Artificial Intelligence
    • Women in Leadership
  • About
    • FAQ
    • Zschool Partnership
  • Register & Pay
  • Contact Us
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  • Our Programs
    • Digital Marketing
    • Strategic Artificial Intelligence
    • Women in Leadership
  • About
    • FAQ
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Women in Leadership Program Advisor

Maribel Topf

Active Term: 05/2025 - 05/2026
University of San Francisco Women in Leadership Program Advisor Member Badge.
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Areas of Expertise

  • Inspiring Emotional Intelligence
  • Nonverbal Communications
  • Empowering Communications
  • Advocacy, Actions & Accountability
  • Driving Ideas, Intellectual Growth & Transformation
  • Transformational Vs. Transactional Leadership

Operational Excellence Consultant

Process Alchemy

Led the Rapid Continuous Improvement program at Mitchell1 and Snap-on Diagnostics, drawing on over 20 years of experience in cultivating a culture of excellence and innovation. My leadership influenced more than 900 employees across 8 facilities, championing the integration of LEAN and Six Sigma with a people-first approach to drive agile, high-precision processes.

With deep expertise in customer retention and office operations, I leveraged CRM systems and data mining techniques to elevate customer engagement and refine sales strategies.

I am the author of Process Alchemy: Using Employee-Driven Solutions to Achieve Operational Excellence, a book grounded in two decades of transformative work at Snap-on.

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University of San Francisco
2130 Fulton Street
San Francisco, CA 94117-1080
Phone: 415.422.5555
https://www.usfca.edu/

Contact Us

Tonya Colbert - Program Manager
Women in Leadership & Strategic AI Programs
Email: [email protected]
Phone: 415.636.8133 ext. 800

Caitlin Swenson - Program Manager
Digital Marketing Program
Email: [email protected]
Phone: 415.636.8133 ext. 801

Ilene Zeiger - Program Manager
Strategic AI Program
Email: [email protected]
Phone: 415.636.8133 ext. 802
In partnership with Zschool.

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